Firefox and Chrome Playback Issues?
Apr 09, 2014
Hello, I see that browsers have been discussed before, but need to get an answer to a client about intermittent browser issues with Storyline playback in Firefox and Chrome. (Storyline in IE seems to perform consistently well, but we don't want to limit our end-users.) Specifically, the issues we're experiencing are truncated lightbox slides, non-responsive buttons, and very slow performance. These issues just showed up recently (I realize the browsers are constantly being updated). I haven't changed the way I publish the course, but I get a different quality of playback from time-to-time. When the course works, I'm hesitant to re-publish for fear that the course won't work again! What Storyline features are usually affected by browser changes? (i.e., What features can I count on?) I'd like to provide a solid product for my clients with Storyline in multiple browsers, but am wondering if that'll ever be possible. (We all have the required versions of Firefox and Chrome.)