3 Replies
Christine Hendrickson

HI Andrew,

Welcome to E-Learning Heroes!

Please share a little more information about what's happening with your project.

First, can you please tell us how you're viewing the published presentation, please? Does this happen during preview, or only after publishing? If after publishing, are you viewing the published output files locally, or are you uploading to a web server or LMS?

If you're viewing your published files locally, this may be the problem. If you view a published Storyline presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Publishing and Sharing Articulate Storyline Content

  • I suggest using SCORM Cloud for your course - it's a great place to test SCORM content.
  • Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.
  • You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.

If you're uploading to a web server or LMS, please try clearing your browser cache. If that doesn't help, try viewing the project in a different web browser.

If you're still having trouble with this, please let us know!


Andrew Dawson

Hi there,

It actually happened on my preview, published on shared drive, and when published as a SCORM package through our LMS.

It was weird because it only happened on two or three text boxes in 50 slides on content, I solved this by splitting three bullets within a text box into three text boxes appearing independently.

Thanks for the advice on testing platforms.


Christine Hendrickson

Hi Andy,

Sounds like you were able to get this working on your end by modifying the bullet points/text in your project.

Just wanted to thank you for the update and for sharing your solution!

If you run into trouble with this again, we'd be happy to take a look at the .story file and see what's happening.

Thank you and have a great day!