Flash files

Aug 05, 2015

Mike Ganci
By Mike Ganci

Hello,

I have been importing flash files into Storyline for years and have never seen this. There is a fade on the flash file, which you do not see when you preview the scene or publish the project, but if you go to the next slide and then come back to the previous slide, the fade appears. You can see the fade if you preview just the slide separately. I have never seen the same file react differently based on how/where you view it.

Has anyone seen anything like that before?

Thanks,

Mike

6 Replies
Mike Ganci
over 8 years ago08/06/15 at 8:04 pm (UTC)

I can not show you the story, the information is sensitive. However, now it shows me the correct flash file when I view the solo slide however it does something totally wrong when I view the scene and when I publish it. I have tried importing the files as a video and as a swf. I can not see why this is happening and it is driving me nuts.

Mike

Ashley Terwilliger-Pollard
over 8 years ago08/06/15 at 8:16 pm (UTC)

Hi Mike,

Can you send it to me privately? 

There isn't a way to say for certain that a file has become corrupt, but if the behavior is inconsistent each time you access it, that's a good indicator.  File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting).

Consider these preventative measures to protect your project files:
 
1) Save and publish projects on your local hard drive. Working on a network drive or external USB drive can cause erratic behavior.
 
2) Save incrementally. If your app has an AutoRecovery feature, take advantage of it. If not, save a new version of your project every hour or so with a new file name each time. If a file becomes corrupt, you'll still have a working version available.
 
3) Install Dropbox. Snapshots of changes in your local Dropbox folder are kept for 30 days. If a file is damaged or deleted, you can restore a previous snapshot: https://www.dropbox.com/help/11/en.
 
4) Don't leave the app open and unattended for long periods of time. Some users have reported file corruption after leaving their apps open overnight. It's possible that a malware scan or disk backup could run because the machine is idle, making your app vulnerable to crashing.

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