Flash install required when I run Storyline

May 10, 2012

I currently have the latest Flash Player 11+ running on my machines.

My default browser is Firefox.

Whenever I run Storyline, I am asked to update to Flash 10 as this is required by Internet Explorer to run Storyline?

When I "go with it", it brings me to the Flash update page which tells me I have Flash 11 installed. I reinstall and then Storyline executes.

If I turn off the computer and on again, it then asks again.

Any suggestions on why this is happening?

92 Replies
Ashley Terwilliger-Pollard
Ashley Terwilliger

Hi all,

Articulate Storyline 2 Update 3 is now available for download. It adds support for Adobe Flash Player 16. Click here for details:

Hi Ruth, 
Did you see the information I previously shared above? You can download Update 3 for Storyline 2 and that will resolve the issue with Flash player 16. 

Michael Hinze
John Curran

Is this fixed? It's a catastrophic error since Storyline won't run at all!

There are updates available for Storyline 1 and 2 . For Storyline 2, Update 3 go here: http://articulate.com/support/storyline-2  

For Storyline 1, Update 8 go here: http://articulate.com/support/storyline/issues-addressed-in-the-latest-articulate-storyline-update      

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