flash player lags when not the active screen
Aug 02, 2012
I have come across a problem I was wondering if anyone else was experiencing.
I have come to notice that when Storyline is published as flash and contains a video screen capture, that it will run smoothly while that screen is the active screen (mouse is on the training screen) but will lag if you so much as move the mouse off the training screen and hover over the desktop or another window. Moving it back makes it run smoothly again.
At first I thought it was a RAM issue with opening/loading things while the training is running, but it occurs just by moving off the screen.
this is an ussue for me as when my training contains a video tutorial I place a timer in the master slide that changes a 'count' variable when the user has viewed the tutorial for long enough, this in turn enables the person doing the training to do the assessment. This way I know they are not jumping ahead.
I've found that when flash player lags, as described above, the timer loses time. Over a 2 and a half minute video it was out 40 seconds.
Does anyone know if this is a flash player issue, does it get less resources if you're not actively on the screen with the flash playing?
Thanks
4 Replies
I just tried publishing this again but this time having the window (not player) open to full screen. It didn't help and still lags if you move the cursor off the player.
Hi James,
Another interesting observation
Would you mind sharing the .story file with us so we can take a closer look? Thanks for all your help!
A little out of date, but here is a link to one of the guys who writes the Flash player. Here are a couple of posts that talk about some of the things that might be causing this:
http://blog.kaourantin.net/?p=83
http://blog.kaourantin.net/?p=82
Thanks R,
I came across a similar article: http://help.adobe.com/en_US/as3/mobile/WS4bebcd66a74275c36cfb8137124318eebc6-8000.html
Which pretty much states anything from flash 10.1 with throttle flash video if it is not in the active window. I'm suprised that this is occuring when the mouse is simply moved off the player with the screen still being the active screen. I can't say I have noticed this on other flash player things I have seen.
The article above does mention something about turning this throttling off, so I will have to look into that.
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