Flash URL Link Issue

Dec 16, 2013

I'm currently producing some material which requires a URL link. I do this with a basic trigger when clicking. For some reason, on the output the link does not work on Flash, but it does with the HTML 5 output. As a work around, I also tried adding in a hotspot with the link, but this also doesn't work on the Flash output. Strange, because a number of "next slide" hotspots are used throughout the material which do work. 


Does any one have suggestions? I think this is a bug but don't know how to report it. 

Thanks,

Sophie

1 Reply
Ashley Terwilliger-Pollard

Hi Sophie and welcome to Heroes!

When you're testing your published output, are you testing it within the intended environment? Testing it on your local drive could cause you  encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

Additionally, if you feel that you've come across a bug or issue within a Storyline file, you're always welcome to connect with us here in the forums to help you or send the information along to our Support team. 

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