17 Replies
Alyssa Gomez

Hi Kirsty,

I'm curious to hear more about what you're seeing. When the learner clicks the "Retry" button, what happens? Do they see correctly answered questions "flash" quickly before landing on incorrectly answered questions?

With your permission, we can take a look at your project file to investigate what's happening. We'll delete it when we're done troubleshooting. If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!

Kirsty Gray

Hi, I will use the link you provided to upload the quiz file.

When the learner clicks on 'retry quiz', it takes them back to the questions they got wrong but they also see a flash of another question (I think it's question 1). Just for a second before they're taken to their first incorrectly answered question.