Hi, I have some objects set to a default disabled state. When I enter the slide, or trigger different layer visibilities, there is a split second where those objects flicker to their normal states before back to the default disabled. Has anyone else experienced this issue?
Would you mind sharing a copy of your .story file (either attached to this thread or privately) so that we can attempt to reproduce the problem? Thanks!
In Irene's case, her specific course design was causing a problem that required us to escalate her Support Case to our Quality Assurance Team, and that specific issue remains outstanding.
Pink Lady was using Storyline 1, and I don't see that we received a copy of her .story project file, so we were unable to assist her. In Irene's case, her issue is still outstanding in Storyline 1, but we haven't received reports of this problem in Storyline 2.
7 Replies
Good Afternoon, Irene.
Would you mind sharing a copy of your .story file (either attached to this thread or privately) so that we can attempt to reproduce the problem? Thanks!
Thanks, Justin! I have done just that.
Was this resolved? I have the same problem.
Good Afternoon, Pink.
In Irene's case, her specific course design was causing a problem that required us to escalate her Support Case to our Quality Assurance Team, and that specific issue remains outstanding.
Would you mind sharing your .story project file with us as well, so that we can determine whether or not it is impacted by the same problem? Thanks!
Any word how to fix this? I'm getting the same.
Have buttons on a layer, with initial state to Disabled until a variable equals X. Those disabled buttons are flickering to Disabled.
Greetings, Ryan.
Pink Lady was using Storyline 1, and I don't see that we received a copy of her .story project file, so we were unable to assist her. In Irene's case, her issue is still outstanding in Storyline 1, but we haven't received reports of this problem in Storyline 2.
If you could send us a copy of your .story project file (or a similar file that demonstrates the problem), we'd be happy to take a look. Thanks!
Will get you something. Thanks Justin.
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