Following slide not loading
May 22, 2018
I wonder if you could help please. I have recently created an e-learning project, which was working perfectly well within Storyline Preview and Articulate Review.
When testing the e-learning in the LMS environment I noticed that one of the slides did not load and I continually got the buffering circle. I went back and viewed the project again in the Storyline Preview and Articulate Review environments and this issue is now replicated there as well, but originally worked fine before publishing. It's almost as though the slide has become corrupted in some way, is this possible?
When the slide is previewed on it's own it works as it should. I think the problem may be with the slide before the buffering slide. This slide contains a lot of images/animation and links to light boxes and is quite a 'busy' with a large file size. I tested this theory and linked the 'busy' slide to another slide and again the project just buffered when progressing onto the next slide.
Can progressing from a busy slide cause this buffering issue?
Many thanks for your help,