Font changes to Times New Roman from Ariel when played in Adobe Connect LMS

Mar 21, 2017

We have tried publishing in HTML5/Flash, Flash/HTML5 and HTML5 alone but when this project is played back it diplays fine in Prevciew but the font is changed in Adobe Connect playback. Any ideas?

5 Replies
Leslie McKerchie

Hello Gae - Sorry to hear that you are having difficulty with this. I'm not familiar with that LMS, but curious if the issue is the same if you test via SCORM Cloud or if the issue is limited to the LMS environment? If you are able to replicate, please be sure to share your .story file so that we could take a look.

I published a sample here and did not see an issue.

Faye Suggs

Hi Leslie- Yes, I posted discussion question earlier. 

 

https://community.articulate.com/discussions/articulate-presenter/articulate-360-presenter-text-distortion-in-ie

Please see attachments. In the meantime, I had to go through each slide and save the text as a jpeg and then go back and replace the text boxes with the jpeg version of the text. That took hours. Hopefully there is some hope for another workaround and/or an explanation. 

 

Thanks. 

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