Font issue
Oct 03, 2018
By
Anant Naik
Hi team,
I've created a module in Articulate Storyline and running it on moodle. It's working perfect on my PC. But I've received several complaints from end users about certain letters missing from text. Specifically the letters are 'T' and 'F'. The fonts used are as follows:
Open Sans
Arial
Calibri
I've resolved this problem by changing the fonts to Times New Roman across my module, but this is not ideal as it impacts the visual appeal of the module.
I do not have this problem for the same set of users on the same PCs when the modules are designed in Captivate 8.0
Can you suggest a work around please.
I've also tried compiling the storyline SCORM in Flash and HTML5 with no luck.
Thank You.
4 Replies
I've attached the screenshot of an issue.
Hi Amit,
I'm sorry you've run into such trouble with this, but I'm glad another font worked for you.
We have a few other troubleshooting steps I'd suggest looking at here.
Let me know if you're still having trouble about investigating those options.
Thanks Ashley,
This seems like it'll be much more helpful instruction. I'll run this past our tech staff and see if we can fix the problem.
I appreciate your help!
Happy to help, Amit and please let us know if you have any other questions.
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