Font with text entries changes when published!!

Hi Ana!

Quick question, how are you viewing the published content and how are you publishing? If you're viewing it locally, that may be an issue. If you're viewing HTML5 content, that may also be why you're seeing the font change.

Can you share a little more information about what's happening with the project, or possibly a link to the project or the .STORY file?

Thanks!

Christine

The client doesn't have Articulate font installed so I'm going to change the font of the project and try again to see if the client sees it correctly.

Good morning Ana,

Sounds good! Let me know how it turns out.

Thanks and have a great day!

Christine

Well, I changed all the lettering in the course but one can still see the difference. Its clear the difference between #4 option and all other :(

Every text box with reference in it shows like this... Help?

(I'm seeing locally.)

Ana

The fonts for references are not embedded for Flash or HTML5 much better to use a font like Arial or a known system font than the Articulate font or it will be substituted.

Hi Phill,

I already change it to Verdana. But even so, all text boxes with references to variables, look different like showed in the picture :(

Hi Ana,

Which version of SL are you working on (should be Update 2)?

I seem to recall similar issues with the previous upgrade...

Cheers

Geert

Well Geert,

I don't know. I think it's version 2 'cause when I check for updates it says there's no updates available....

Don't know how to turn this around :(

Ana

Ana,

did you change the font of you textboxes or did you also change the font of the player ?

Cheers

Geert

Good morning Ana,

Also wanted to mention that you can find your current version by clicking on "Help" and "About Articulate Online". If you're not using version 2 (1212.1412), you can download and install the update from the link below:

Download Storyline Update 2

Thanks!

Hey Cristine, Thanks Glad to know I have the latest version.

Geert, I didn't changed the player font. I republished  but it's the same :(. All dynamic text look different, specially in quizzes.

This is really important 'cause the client is a multi-brand chain of stores and at the beginning the learner must choose his/her store. So we have a lot of dynamic text.

I have already changed font, the "Autofit" options, ...  and nothing!

Going nuts!

Ana

Ana,

If you post a single-slide .story, I would very much like to take a look at the problem.

Sam

I have just tested verdana on my machine, and then dragged the folder to my Mac and tested it on chrome and safari and it works on both of those without substitution.

Also Arial works.

Not sure that changing the project or player fonts would actually have an effect

Hello Ana,

I also have the same problem with text references changing from Myriad Pro (pretty standard font) or even Articulate to Times New Roman when published to an LMS.

Did you ever get a solution for this one??