I have a Storyline file that I need to make updates to. The problem is that the font changes size when I open the file in my system. (The font is Avenir). I have deleted all of my previous versions of the font and installed the same .otf fonts that the original creator of the SL file had on his system. The problem persists.
I have a module with 80+ screens of text that has over-run it's boundaries. Can someone please offer advice? (Yes both Storyline and the system were re-booted after the changes). The lack of font handling is one of my gripes about SL.
Hi, Lilian -- Thanks for reaching out here and sorry to hear of your troubles! May I ask if you have had a chance to check out this information on Articulate Storyline DPI Support. The different font sizes may be due to different DPI settings. You may also want to consider these troubleshooting steps to see if you find improvement, and if issues persist, you are welcome to connect with our Support Engineers directly via this form.
Thank you, Christie. The DPI system settings were different and that fixed the problem. However, why does SL allow fonts to change size within a module when everything is relative? If the screen DPI enlarges the view of everything, the rendering of the font size should remain in the same ratio/proportion. No?
Hi, Lilian -- Thanks so much for your reply and so glad to hear adjusting your DPI settings did the trick! And based on my understanding of your follow-up questions, I wanted to add that the Storyline authoring stage is optimized for a display that is not scaled and text size that is not zoomed.
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Hi, Lilian -- Thanks for reaching out here and sorry to hear of your troubles! May I ask if you have had a chance to check out this information on Articulate Storyline DPI Support. The different font sizes may be due to different DPI settings. You may also want to consider these troubleshooting steps to see if you find improvement, and if issues persist, you are welcome to connect with our Support Engineers directly via this form.
Thank you, Christie. The DPI system settings were different and that fixed the problem. However, why does SL allow fonts to change size within a module when everything is relative? If the screen DPI enlarges the view of everything, the rendering of the font size should remain in the same ratio/proportion. No?
Hi, Lilian -- Thanks so much for your reply and so glad to hear adjusting your DPI settings did the trick! And based on my understanding of your follow-up questions, I wanted to add that the Storyline authoring stage is optimized for a display that is not scaled and text size that is not zoomed.
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