When viewing a Storyline 360 published file we are getting many formatting issues when viewing the file on mobile devices (namely mobile safari). The simulations look fine when viewing in Articulate Review (see images "Correct"), but then have formatting issues when viewing from our LMS ("iPad1_imageX").
Is anyone else having this issue? Has there been any workarounds?
Note: I have submitted a support case for this issue. I am just hoping maybe someone in the community may have some experience with this issue or some insight into what is happening.
3 Replies
Note: I have submitted a support case for this issue. I am just hoping maybe someone in the community may have some experience with this issue or some insight into what is happening.
Also, it sounds like this same issue maybe happening in Safari, although I have not yet personally confirmed this.
Thanks for letting us know that you've reached out to support Jeremy :) Looks like Jonathan is helping you out, so you're in good hands.
It's a great idea to get feedback from the community as well.
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