Forum subscription kaput?

I don't think this is the best place to post this inquiry, but, honestly, there's no category to submit a post on the forums themselves.

I've made the subscription choices that work for me, but, I don't get any e-mail.

Nope, the messages are not being routed into the Junk folder. And, yep, my e-mail address for my account is set correctly.

There was a random stop once before, but, after about a day the subscriptions returned to normal.

Any suggestions?

11 Replies
Peter Anderson

Hey Kelly!

Thanks to some help from an awesome colleague, it would appear that your email account has been marked as SPAM. This can sometimes happen when an account has been compromised. In this case, you would need to contact Windows Live Support to resolve the issue with your msn.com email account. We can't lift the block. 

As a workaround, you might consider creating an alternate email account, like gmail, and use this as your registration email in Heroes.
Sorry I don't have more convenient news, but at least there's an easy workaround.
Take care!
Kelly Kremin

Following up - According to Windows support, there isn't anything wrong with my MSN e-mail account. I've had enough support experience with Microsoft to NOT trust 'em out of hand. However, I've not had any other issues with that e-mail  account.

Maybe there is some technological "bad blood" independent of my e-mail account?