FREEBIE: Multiple Choice Example (E-Learning Challenge 159)


I'm a little late to the party here, but I've attached an example of a different Multiple Choice questions example.  This is a submission for E-Learning Challenge #159.

We commonly do POS terminal troubleshooting.  In many cases, we have to ask the merchant "What do you see on your terminal?" and go from there.  I wanted to provide a scenario for learners where they are trying to perform a task, but they need to determine the next step based on what's on the terminal display.  In practice, our call center agents would look at our procedure, find the correct screen, and advise the merchant of the next step.  Since I can't share my procedures, I put the correct answer on the slide so you can test the correct/incorrect answers.

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