Freeform Question Submit Button on iPad
Apr 16, 2013
By
Dan Myers
I have some standard slides with the prev-next buttons and then several freeform questions, then more slides w/previous next, then more freeform questions.
Everything works fine except on the iPad.
On the iPad, when I get to the first question, the next button is still there instead of the submit button. Only after the first question does the submit button appear.
Then it goes back to the next buttons which work fine... then first question is stuck with a next button instead of a submit button, but the following questions work just fine.
Anyone else notice this behavior?
7 Replies
Hi Dan!
Are you viewing the content through the Articulate Mobile Player on the iPad, or HTML5 and Safari?
Are you able to share a link to the published content, or the .STORY project file, so we can take a look?
Thanks!
Christine
Hi Christine,
I'm using HTML5 & Safari (through our LMS). Where can I upload a .story file?
Thanks,
Dan
Hi Dan,
If it's HTML5 it may be related to an issue we're currently working on. However, to confirm that, it may be best to see the file and make sure that it's the same issue.
You'll be able to attach the .STORY file on the second page of the following form:
Articulate Support - Submit a Support Case
Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.
Thanks, Dan!
Christine
Thanks Christine,
I uploaded my .story file and submitted a case the number is: # 00329279
Dan
Good morning Dan!
Thanks for the case number. I took a look and I see that Miker is currently testing the files. He should be in contact with you soon. I'll be sure to keep an eye on the progress and follow up with you when there are updates available.
Thanks again, Dan!
Christine
Hi Christine,
It looks like this is a known issue caused by the slide transitions.
http://www.articulate.com/support/kb_article.php?product=st1&id=5dwy0djzxtlc
Presumably when I turn off the transitions it will work.
Hi Dan,
Ahah! Good to know. Thank you very much for the update and the article.
If you disable the transitions and still have trouble, please be sure to let us know.
Thanks again Dan, I appreciate it!
Christine
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