Hi, I am hoping you can help me. I have been having a problem over the last few weeks with freeform questions not allowing me to submit a correct answer. I have to go back and remove freeform and re add it. Sometimes I do this several times for each learning check and I am getting so frustrated.
Please see attached slide. I must have rebuilt this question 5 times already and it just converts back to not working once the document is published.
Sorry should be attached now. Publishing in review and when previewing in 360. Even after I fix it, it still changes back to not allowing me to submit incorrect answers.
I added another PM freeform and copied your 5 option boxes and submit button to the new slide and it appears to be working. I would log a support ticket with Articulate and get them to have a look at the file. If you say it's happening a lot there maybe something going on in your file.
Is this template you are using downloaded from the Content Library?
You have unlimited attempts selected but you don't have a 'Try Again' layer. Change the attempt to 1 then reset to unlimited and you'll see a Try Again layer appear and it should work
7 Replies
Hi Kim
nothing attached. What are you publishing to Review, Web, LMS?
Sorry should be attached now. Publishing in review and when previewing in 360. Even after I fix it, it still changes back to not allowing me to submit incorrect answers.
Thanks
kim
Hi Kim
I added another PM freeform and copied your 5 option boxes and submit button to the new slide and it appears to be working. I would log a support ticket with Articulate and get them to have a look at the file. If you say it's happening a lot there maybe something going on in your file.
Is this template you are using downloaded from the Content Library?
Here is another example of the same issue.
This post was removed by the author
This post was removed by the author
Ok - I've worked it out.
You have unlimited attempts selected but you don't have a 'Try Again' layer. Change the attempt to 1 then reset to unlimited and you'll see a Try Again layer appear and it should work
Thanks Wendy I will log it now. How do i raise a ticket? I am new to Storyline.
I dont use templates I just make my own. It is easier that way.
Cheers
Kim
Sorry Wendy just saw your last post. I will add the try again layer.
Cheers
Kim
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