That does sound strange. Out of curiosity, are you receiving any errors when Storyline freezes, or does it just completely lock up?
The first thing I would do is check to make sure all of your project files and media (images, etc.) are on your local hard drive.
Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
Avoid using special characters, accents or symbols in your file names.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
You may also want to check to make sure your machine meets the minimum requirements to run Storyline:
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Welcome to E-Learning Heroes, Russell!
That does sound strange. Out of curiosity, are you receiving any errors when Storyline freezes, or does it just completely lock up?
The first thing I would do is check to make sure all of your project files and media (images, etc.) are on your local hard drive.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
You may also want to check to make sure your machine meets the minimum requirements to run Storyline:
Articulate Support > System requirements for Storyline
If all else fails, maybe a simple repair will resolve this for you:
Articulate Support > How to repair Articulate Storyline
I hope it goes well, Russell. Let me know if you still experience the freezing after taking these steps.
Thanks!
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