Freezing in Canvas:(

Our University is moving from Blackboard to Canvas, and I can't get anything to work in Canvas. I've tried a number of different publishing options, and I can get it to open beautifully in its own window, but it invariably freezes after about five slides, and I just get the wheel turning indefinitely. And most of my drag and drop features won't work and/or freeze. 

Any suggestions? Anyone else dealt with this?

3 Replies
Christie Pollick

Hi, Sarah -- Thanks for your question and so sorry to hear of your troubles! So to confirm, when in Blackboard, your courses were working properly and after moving to Canvas, no longer do? And are you finding the same behavior when you test your course in the SCORM Cloud, as it is the industry standard for LMS testing? 

Christie Pollick

Hi, Sarah -- Thanks for the reply and confirmation! And as everything is functioning properly in environments other than Canvas, I would recommend that you reach out to Canvas support to see if they have received similar reports or are able to shed a bit more light. Please let us know their response, as it may help others here in the community who use Canvas, as well. :)