Freezing in Canvas:(

May 31, 2016

Our University is moving from Blackboard to Canvas, and I can't get anything to work in Canvas. I've tried a number of different publishing options, and I can get it to open beautifully in its own window, but it invariably freezes after about five slides, and I just get the wheel turning indefinitely. And most of my drag and drop features won't work and/or freeze. 

Any suggestions? Anyone else dealt with this?

3 Replies
Christie Pollick

Hi, Sarah -- Thanks for the reply and confirmation! And as everything is functioning properly in environments other than Canvas, I would recommend that you reach out to Canvas support to see if they have received similar reports or are able to shed a bit more light. Please let us know their response, as it may help others here in the community who use Canvas, as well. :)

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