Thanks for sharing the image. Is all that text contained in the same text box? Could any of it be a part of an image or a shape imported from powerpoint?
What version of Storyline are you using, and what browser(s) have you tested it in?
Hi Ashley, The project was created in SL2 and upgraded to SL3. All of the text is in one text box. I just tested it again in Chrome and it is fine. So, right now it just seems to do it in the preview in SL3. I'll test a couple of other browsers and report back here.
Thanks Sylvia, and if you'd be able to share a section of your file I'm happy to test it too. If you wanted to share the original SL2 back up file I can also look at upgrading it to SL3 to take a look at what happens on my end (if anything different).
My goodness, so sorry for not getting back on this. I believe the issue is the Chrome Browser on Parallels as when I see it in other places it seems fine. I will keep tabs and come back here if I find it different. THANK YOU for taking time!
5 Replies
Hi Sylvia,
Thanks for sharing the image. Is all that text contained in the same text box? Could any of it be a part of an image or a shape imported from powerpoint?
What version of Storyline are you using, and what browser(s) have you tested it in?
Hi Ashley, The project was created in SL2 and upgraded to SL3. All of the text is in one text box. I just tested it again in Chrome and it is fine. So, right now it just seems to do it in the preview in SL3. I'll test a couple of other browsers and report back here.
Thanks Sylvia, and if you'd be able to share a section of your file I'm happy to test it too. If you wanted to share the original SL2 back up file I can also look at upgrading it to SL3 to take a look at what happens on my end (if anything different).
Hi Ashley,
My goodness, so sorry for not getting back on this. I believe the issue is the Chrome Browser on Parallels as when I see it in other places it seems fine. I will keep tabs and come back here if I find it different. THANK YOU for taking time!
No apologies needed, Sylvia! If you run into issues again or need other help, we're always here. 😀
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