I am new to Articulate and have just uploaded a power point which I have then recorded sound over, a slide at a time. Having gotten to the point of publishing I have found that there are two occasions during the running time that I have a 20 second or so gap before it progresses on whereas in all other slides it continuesautomatically. Can anyone tell me how to rectify this issue and remove the gaps please?
Hi, Simon -- Thanks so much for reaching out here and sorry to hear of your troubles! Might be easier to identify where the issue is taking place if we were able to check it out, so if you'd like to send that along for private review, here is the form you would need to do so.
Thank you but managed to work it through this evening. It seems that the time line was extended for some reason so I manually reduced it. Thank you for coming back to me though!
That was my thought originally, but I thought I'd request your file to confirm, so I am delighted to hear you are now all set, Simon! We appreciate the update.
3 Replies
Hi, Simon -- Thanks so much for reaching out here and sorry to hear of your troubles! Might be easier to identify where the issue is taking place if we were able to check it out, so if you'd like to send that along for private review, here is the form you would need to do so.
Thank you but managed to work it through this evening. It seems that the time line was extended for some reason so I manually reduced it. Thank you for coming back to me though!
Simon
Sent from my iPad
That was my thought originally, but I thought I'd request your file to confirm, so I am delighted to hear you are now all set, Simon! We appreciate the update.
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