garbled text Mar 09, 2020 By Swast L&D Hello, i'm finding that the published version of my course sometimes displays garbled text as per the attached image. Is there a reason for this that anyone is aware of? gobble.docx
Wendy Farmer Hero 4 years ago03/09/20 at 8:50 pm (UTC) Hi John try toggling the option for Modern Text on/off depending what it currently is and see if that makes a difference. Design > Font and Modern text from the dropdown list
Swast L&D Author almost 4 years ago04/18/20 at 7:22 am (UTC) Hello, that didn’t work unfortunately. This software is an absolute nightmare! Whenever anyone relaunches courses all the text garbles in to Latin?? This is forcing me to write all my courses in Rise. Has anyone else experienced this please?
Phil Mayor Hero almost 4 years ago04/18/20 at 8:46 am (UTC) Have you tried using a different browser than internet explorer
Swast L&D Author almost 4 years ago04/18/20 at 3:37 pm (UTC) Hello, I can’t seem to replicate the issue in microsoft edge, is there a known issue with IE ?
Phil Mayor Hero almost 4 years ago04/18/20 at 3:54 pm (UTC) IE is often set to block WOFF fonts which can cause this problem. Rise also uses WOFF fonts so may have the same problem in IE.
Mrudula Gummuluri almost 4 years ago06/23/20 at 4:18 pm (UTC) is there no solution for this? we are having may issues with this
Lauren Connelly Staff almost 4 years ago06/24/20 at 2:06 pm (UTC) Hi Mrudula! Are you using the Modern Text feature and still seeing garbled text? If so, which browser are you seeing the garbled text in? We'd be happy to investigate further! Head over here to connect with us in a support case.
8 Replies
Hi John
try toggling the option for Modern Text on/off depending what it currently is and see if that makes a difference.
Design > Font and Modern text from the dropdown list
Thanks Wendy I’ll give it a try
Hello, that didn’t work unfortunately. This software is an absolute nightmare! Whenever anyone relaunches courses all the text garbles in to Latin??
This is forcing me to write all my courses in Rise.
Has anyone else experienced this please?
Have you tried using a different browser than internet explorer
Hello, I can’t seem to replicate the issue in microsoft edge, is there a known issue with IE ?
IE is often set to block WOFF fonts which can cause this problem. Rise also uses WOFF fonts so may have the same problem in IE.
is there no solution for this? we are having may issues with this
Hi Mrudula!
Are you using the Modern Text feature and still seeing garbled text? If so, which browser are you seeing the garbled text in?
We'd be happy to investigate further! Head over here to connect with us in a support case.
This discussion is closed. You can start a new discussion or contact Articulate Support.