get message when download articulate storyline

Jul 31, 2018

an error occurred during download.please tray again

details: an error occured while creating security connection to cdn.articulate .com 

 

how to solve this problem`

1 Reply
Ashley Terwilliger-Pollard

Hi Kotaibah,

Are you trying to download one of the perpetual versions of Storyline from this page? Or are you trying to access Storyline 360 as a part of your Articulate 360 account? If so you'll want to look at enabling the network endpoints and ports listed here.

Let me know if you're still stuck, and our Support Engineers can send you another link from which it may be easier for you to download the Storyline software. 

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