Getting error while saving the file.

Nov 03, 2020

I am getting following  error msg while saving the file.

The Project could not be saved. The nullable object must have a value.

Using SL360   v3.45

Error msg

12 Replies
Ren Gomez

Hi Sagar,

I'm sorry to hear you're running into this error! First, be sure your file is saved to your local hard drive. Working from a network or shared drive is risky, so it's best to work from your C: drive to protect your files.

Also, try copying the slides from the original file into a new file, a few at a time. You'll want to save the new file to your local drive between each copy and paste. Let me know if that solves it!

If not, connect with a support engineer, and they can dig into this error with you!

Leslie McKerchie

Hi Metro Training - ML,

Thank you for reaching out and sharing that you are experiencing a similar issue.

It looks like Sagar was able to reach out to our support team directly as Ren advised above, but we did not hear back from him, so I do not have an update to provide.

  • Are you seeing the same error?
  • Are you able to do a Save As and save using a different name?
Becca Levan

Hello Alison, 

I appreciate you reaching out, and I'm sorry you're experiencing this error so often. I do not see a standard solution, so I'd recommend working directly with one of our support engineers as the next step. 

I've opened a support case on your behalf, so one of my teammates will be in touch shortly via email!