Getting Product Support?

Hi Pete,

I have the same problem, I can't find anything using "Search".

Maybe it's a temporary problem, because I always used Search and it works well.

Let's wait an answer of the staff.

Have you seen the tutorial?

http://community.articulate.com/tutorials/products/articulate-storyline-2.aspx

Ana

About the pop up messages, maybe you can use layers and triggers.

If you want to describe the context of use, I can prepare a demo or suggest other resource.

Hi Ana,

Thanks for the response about the search feature. I agree, it appears broken so hopefully someone will fix it tomorrow.

For my popup message, I just used a javascript call to one line of code: alert("This isn't working yet"); and that worked just fine for now. I am still working along the learning curve and trying to work out details as I go along. I'll have more questions tomorrow!

Thanks,

Pete

Pete,

I think that everybody is discussing this problem:

http://community.articulate.com/forums/t/55499.aspx

Pete,

I made this demo using layers and triggers. Only "Infographic" works, the other options show a message. That's what you wanted to do?

This is the demo:

https://s3-sa-east-1.amazonaws.com/antecello/Articulate-Challenge/font-interaction/story.html

This is the source file (Storyline 1):

http://elearning-examples.s3.amazonaws.com/Weekly-Challenge/51-Font-Games/AnaLuciaBarguil/FontChallenge-AnaLuciaBarguil.story

Do you know the weekly challenges? They're a wonderful way to learn:

http://community.articulate.com/blogs/david/archive/2014/09/25/interactive-font-games-elearning.aspx

Peter/Ana,

Search has been broken for months - it is being sorted but its taking a long time. Instead, just Google with "Articulate Heroes + text" in the search, or use articusearch.com, both work just fine.

There are dozens of "Search does not work" threads, which is ironic as you cannot find/see them using Search

Hi Peter and Anna. 
The Searchbox has been broken for monthts. Articulate are aware of that and are working on it.
How long its take only god and staff knows
Articusearch i said to be the best way even if i see it as a quite bad solution. 

Thank you Bruce and Jacob!

I used articusearch.com and I find what I need.

Ana

Thanks Bruce for confirming - and Articusearch is another good option for searching! 

Our team is aware of the issue, and working on the fix for a future update to the Heroes forums.