Aug 11, 2015

hi I wonder if they's a way that GIF will play when a slide starts. They seem to move on an internal timeline and have often finished by the time the slide is opened

10 Replies
Ashley Terwilliger-Pollard

Hi Jack, 

Is it only set up to play once or can you loop it? I haven't seen any just not play or having a different timeline than the slide - but I'd want to know more about if you're seeing this in preview, publish, both, and where you're testing the published content (environment and browser) to know if that could be having an impact.

If you can't share in the forums for confidentiality reasons you can always send along to our team here.  That's a private upload and they can sign an NDA if needed. 

jack hague

hi loops are fine because doesn't really matter when they start. just wanting something to start at beginning then stop is the problem.

happens on published version. we are replacing the gifs and swfs in the output folder by renaming the originals and replacing them, because publishing breaks then. don't know if that's the issue.


Ashley Terwilliger-Pollard

Hi Jack, 

If you're modifying the published output to replace them, that's not something I would be able to assist with. But if when you insert the GIF into Storyline it's not playing as expected we'll be happy to take a look. You'll want to share the original gif file here and let us know what version/update of Storyline you're using and then how you're publishing/viewing the output. 

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