Glitch on moving forward after completing the interaction
Sep 09, 2013
Hi,
I'm experiencing a glitch in Storyline with a homemade interaction. My client wants the user to view all of the pop-up components on the screen (slide 2 of my file) and listen to all of the audio before being able to advance. Fine, that part is working ok.
The story parameters should be set to restricted, so that users must listen to the audio before being able to move forward, but they should be able to go back to review slides already visited.
The glitch I encounter (for slide 2) is when I view all of the pop-up components, advance to slide 3, and then go back to review slide 2 again. Something is not allowing me to advance again to slide 3 (even though I've already completed all of the components of slide 2) without seeing at least one of the pop-ups again.
Please help! My brain is hurting from trying out different combinations of states, variables, and triggers to make this glitch go away!
Thanks in advance,
Melissa
4 Replies
Hi Melissa,
I think if you do 2 things you can get this to work:
Add a trigger
Set the value of audiocomplete to true when the timeline ends
Change the slide properties
Click the gear icon for slide 2 and change the properties to resume the saved state
Please shout out with any questions.
Hi Rebecca,
Thanks for your response! I have the audiocomplete set to be true when the timeline ends on the slide master, but just for good measure added it to slide 2 as well. I also adjusted the gear icon (again) to resume saved state... it STILL glitches when I try to advance after viewing. (That is, viewing and completing all pop-ups, then advancing, trying to go back and advance without repeating all of the pop-ups.)
If you have any other suggestions they'd be most welcome. I'm about at my wits end with this one!
Melissa
Hi Melissa,
OK, so this is weird! Actually, last night I'd put the 2 slides into a new scene because I didn't want to wait for slide 1 to play, and all was good, but I didn't save.
Today I tried the same fix in scene 1 and it didn't work. I copied all into a new scene (the 2 "bad" slides first; when this worked, I then copied slide 1) and all seems to be working. I deleted the old bad scene, and I think you're good to go.
One thing I didn't pay attention to that may have actually been the culprit: perhaps the timeline in the original slide 2 was really long and it wasn't finishing and that caused the problem.
Please shout out with any questions. I've attached what I think is working.
Hi Melissa! Looks like Becky is taking care of you here, just let us know if you need anything further.
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