[Glitch] Users stuck on blank slide, with random elements of other slides on this slide
I've encountered a very strange glitch that is preventing learners from proceeding with the rest of the course.
During the quiz (randomised from question bank) they are encountering the attached slide.
What's peculiar is that this slide has random elements from other sections of the quiz on it - none of the separate text boxes in the screenshot appear together on a single slide in the project file.
To add to the confusion, looking at the reporting from the LMS, around 600 people have successfully completed the course vs. around 60 who are listed as 'incomplete' (so allowing for people who have simply closed the window the actual number of glitches is much smaller).
We've only received 2 reports from learners about this issue so far.
Does anyone have any suggestions to try?