Glitch When Publishing for LMS HTML5

Sep 22, 2017

I have tried everything I can think of ... I need help.

I have a quiz and at the end of the course which is comprised of multiple question banks using draw from question banks.

Quiz works fine and review function works in flash.

When viewed in HTML5 there is a glitch when reviewing the quiz results. When getting to the question bank 8 the course goes blank.

This occurs when on an LMS as well as offline locally.

 

13 Replies
Chris Dance

Hi again,

Gary's issues seems to be different than mine. If I publish flash only it works fine on LMS and offline locally. In HTML 5 when i get to question bank 8 in review, the course goes blank, in lms and offline locally the review doesnt launch.

I've attached the storyline file for the quiz portion of the course.

Thanks

Chris

Alyssa Gomez

Hi Chris, 

I gave your file a quick test on SCORM Cloud, which is industry standard for LMS testing. I like to compare course behavior in SCORM Cloud to the behavior in another LMS to parse out file issues, and your file appears to be working normally there!

Would you mind testing this link and letting me know how it's working for you?

Chris Dance

Hi Alyssa,

I tried the link you provided and it is still producing the same glitch.
After completing the quiz, clicking review, it takes a long time to load
then starts on question 9. When clicking next when i get to question 8 the
screen goes blank.

I received a response from Vevette Chua below, saying that she was able to
reproduce the issue and would investigate further.

...

Hi Chris,

Thanks for contacting Articulate Support!

Thank you also for sharing your project files. I was able to reproduce the
issue on my end. I'll investigate this further and will keep you posted on
my progress.

Vevette Chua
Customer Support Engineer
Articulate Support - http://www.articulate.com/support/

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