Glitchy iPad mobile playback

Aug 12, 2013

Aloha,

The attached file plays fine on the web, but videos are a bit glitchy on iPad player (i.e. they take a little time to load even when it is downloaded locally).  Any suggestions on what is going on? 

http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/stp181qdp7fr1mihj4io1ngp1abu1/story.html

Thank you!

1 Reply
Ashley Terwilliger-Pollard

Hi Leon,

I played your published file on my iPad using the Articulate Mobile player and that worked well, but when playing in HTML5 it was a bit glitchy. Depending on how you're viewing it, the information about how media plays within HTML5 may be a part of the problem.  You'll also find a bit more information here about using mobile Safari. Have you tried viewing it in a different browser? 

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