When I select a word in the glossary, Storyline 360 is automatically showing its definition, but is immediately scrolling back to the top of the word list (top of the "a's"), so the viewer can no longer see the word s/he has selected. This differs from the behavior modeled in the "Player" menu in the authoring system.
I'm experiencing this in Windows 10, in a Chrome browser. Anyone else? Is there a setting I'm missing?
Hi Robert. I did a quick test, too, and I see what you're saying.
The HTML5 output is causing the Glossary term list to jump back to the top. The Flash output, however, is showing the right behavior -- it stays focused on the right entry.
I'm going to document this issue for our QA team. Thanks for bringing it up!
For now, the workaround would be to publish with Flash with HTML5 as a backup.
Yes, I've heard it too that "Flash is dying", but it's going to be a long march to that finish line...Adobe has indicated they'll stop supporting it in 2020. Even when they stop supporting it, there will be plenty of folks in our community and outside it who rely on Flash based browsers (think IE8...cringe) so it'll be a bit before it's truly gone and forgotten.
But - not to worry. We're preparing for that inevitable day in 2020, and hope to be ready well before that! You can read Justin's statement here on our plans for Flash.
This issue is in the hands of our QA team, and bugs that are specific to HTML5 do get escalated pretty quickly based on how we tackle bugs.
Once we have more info to share, you know we will! 🙂
This is an immediate issue for us. We may have to add the term to each definition to ensure the user can see which term is being defined. This is a major usability issue.
We also noticed that when the user clicks a glossary term in the HTML5 output, the first term clicked doesn't highlight on click. When you move your cursor away from the term, it is then highlighted. Subsequent terms clicked do not have this issue.
The item you'll be interested in is how we fixed the issue where a long list of glossary items would unexpectedly scroll to the top when selecting entries in HTML5 output.
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
We don't have a date set for the next update of Storyline 3, but once it's available it'll include bug fixes released in updates of Storyline 360 up to that point. The most recent update for Storyline 3 was in early September, as noted here in the release notes.
Thanks for checking in, Annie! The next update for Storyline 3 hasn't been released yet. We've got this thread tagged, so as soon as the fix goes live, we'll let you know here!
Hey everybody! I'm excited to let you know that we just released update 3 for Storyline 3! It includes new features and fixes - check them all out here.
One of the fixes addresses an issue where the glossary would incorrectly jump to the first entry.
Here’s where you can download and install the latest version of Storyline 3. Let me know how you make out!
16 Replies
Hi Robert. I did a quick test, too, and I see what you're saying.
The HTML5 output is causing the Glossary term list to jump back to the top. The Flash output, however, is showing the right behavior -- it stays focused on the right entry.
I'm going to document this issue for our QA team. Thanks for bringing it up!
For now, the workaround would be to publish with Flash with HTML5 as a backup.
Thanks, Crystal!
Best
Robert
Robert Edgar
Program Manager, Learning Systems Design
Stanford | University Human Resources | Learning Solutions Group
3160 Porter Drive, Suite 250 | Palo Alto, CA 94304
Work: 650-721-3023 | Cell: 650-387-5914
Visit Us Online: Learning Solutions Group
Stay Connected: Cardinal at Work Connect
No problem! It looks like your email reply included some contact information. You can edit it out of your post, if you'd like!
Has this been fixed yet?
Hi there, Ke. No fix yet, but it has high priority with our team.
I'll let you know if we release an update that includes a fix for it! Since you posted in this discussion, you'll be subscribed to receive updates.
Hi,
Has this issue been fixed yet?
Given your stance on flash and the upcoming death of it, "publishing with flash backup" isn't an acceptable fix.
Thanks
Hi Jake,
Yes, I've heard it too that "Flash is dying", but it's going to be a long march to that finish line...Adobe has indicated they'll stop supporting it in 2020. Even when they stop supporting it, there will be plenty of folks in our community and outside it who rely on Flash based browsers (think IE8...cringe) so it'll be a bit before it's truly gone and forgotten.
But - not to worry. We're preparing for that inevitable day in 2020, and hope to be ready well before that! You can read Justin's statement here on our plans for Flash.
This issue is in the hands of our QA team, and bugs that are specific to HTML5 do get escalated pretty quickly based on how we tackle bugs.
Once we have more info to share, you know we will! 🙂
This is an immediate issue for us. We may have to add the term to each definition to ensure the user can see which term is being defined. This is a major usability issue.
We also noticed that when the user clicks a glossary term in the HTML5 output, the first term clicked doesn't highlight on click. When you move your cursor away from the term, it is then highlighted. Subsequent terms clicked do not have this issue.
Hi Pam,
Yes it is a problem we have been highlighting for a while but no joy.
We have also been adding the term to the definition, or just ignoring it altogether and using a document glossary as an attachment.
Thanks
Jake
Hi all,
Great news - we've got a fix for this issue in the latest update of Articulate 360!
You can see all the fixes in the release notes here.
The item you'll be interested in is how we fixed the issue where a long list of glossary items would unexpectedly scroll to the top when selecting entries in HTML5 output.
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
Thank you, Ashley. It'll keep our students and developer happier. :)
Hi Ashley,
When will this update be rolled out to those of us not on 360?
Thanks
Jake
Hi Jake,
We don't have a date set for the next update of Storyline 3, but once it's available it'll include bug fixes released in updates of Storyline 360 up to that point. The most recent update for Storyline 3 was in early September, as noted here in the release notes.
Hello Has the issue been corrected in Storyline 3 yet?
Thanks for checking in, Annie! The next update for Storyline 3 hasn't been released yet. We've got this thread tagged, so as soon as the fix goes live, we'll let you know here!
Hey everybody! I'm excited to let you know that we just released update 3 for Storyline 3! It includes new features and fixes - check them all out here.
One of the fixes addresses an issue where the glossary would incorrectly jump to the first entry.
Here’s where you can download and install the latest version of Storyline 3. Let me know how you make out!
This discussion is closed. You can start a new discussion or contact Articulate Support.