GoToWebinar to MP4 Is Crashing
Nov 18, 2016
So, I recorded a GoToWebinar session and have converted to MP4 file, which plays just fine in Windows Media Player. Importing the same MP4 into Storyline? It imports fine, but then crashes every time I try to preview it, either through the video editing options or by just plain Previewing the slide it's imported into. And it's an instant crash! ;) Not a second of the video will play!
This would be the first time I've converted a GoToWebinar file, and while I would love to just post the .story or MP4 files here for everyone...it's Company Employee Handbook stuff, so I'm stuck.
Any suggestions on what to test, check or do? I've gone so far as to start from complete scratch, with no luck, and I just made sure I'm not behind on my Articulate software updates. Open to ideas, if any one has a moment.