Grader Report not updating in Moodle from Storyline LMS SCORM..
I am having issues with an Articulate Storyline SCORM LMS published course that I have uploaded into Moodle 1.9 (free version). (I have Storyline Update 2. December 14, 2012.) I have read a lot of the forums on Storyline LMS Publishing issues but none that deal specifically with the problem I am having and I'm not sure if it is a Moodle issue or a Storyline SCORM issue so some help to define this would be awesome please!
What I want is for the student to be able to attempt the course unlimited times until they achieve 100% pass - Id like the grade from each attempt to update in the Moodle Grader Report until they reach the 100% and then keep that highest grade. Unfortunately with the settings I have, if the student exits out of the browser rather than reviewing or retrying the course (after they have attempted the quiz and achieved less than 100%) then the grader report shows their current grade ie 50%, but after logging back into the Moodle e-learning platform and the course to try again and passing 100%, the Moodle Grader Report for that course is still showing the first attempt grade ie 50% rather than updating to the new grade of 100% passed. We wanted to test for bugs before offering the course to clients as 1 in 200 people may recreate this problem, whereas the other 199 will likely follow the correct process and review or retry the course straight away (we have tested this correct procedure and the Moodle Grader Report does update as it should - it is just when the person goes out of the browser and then comes back in later that this messes with the grades). Is there any way to fix this issue? Should I contact Moodle? These are my settings for everything (although I have done testing with many different varieties of settings on both the Moodle Platform course and the Articulate course/ publish/ player, this is how it currently looks) :
Storyline Results slide:
Result slide properties (Storyline)
Results success slide layer properties (Storyline)
results success layer triggers (Storyline)
Results Success layer (Storyline)
Results slide base layer
Player 'Options' settings (Storyline)
Publish settings for LMS (Storyline)
Publish 'Reporting & Tracking' settings (Storyline)
Moodle SCORM settings
Moodle individual 'Updating SCORM/AICC settings
If you need any further info to assist me please feel free to ask - would be great to get this resolved asap.