Great Problems with update of Storyline

Oct 13, 2017

Hi,

we are building since months a new webportal www.movitu.com and we use articulate storyline to publish in wordpress. Therefore we build a zip-file of the storyline-output-file and load it up. In every lesson is included also a quiz.
In former releases (3.7.12674.0) everything was fine. After the upgrade to the newest release of Storyline it is not possible to choose an answer on iphone. 
When you try to choose an answer the screen flees up until you can see nothing.
IT is a very very urgent problem, because we cannot continue our work.
So it also would help, if we could install the older version 3.7.12674.0
The attached zip is working - but if you transform the attached story-file with the newest release, it will not work with iphone!!!
I wrote some mails to support - no answer - what can I do?
movitu1(att-gmx.at)  

1 Reply
Crystal Horn

Hi there, Askhat.  It looks like you are not receiving the emails from our support team.

Here's what our team had to say:

Thanks for sharing the published output of your course. When I tested the file, I can select answers on both quizzes without issues. I used an iPhone 7Plus with iOS 11.

And it looks like we reached out to you here as well.  Let me know if there is another way we can contact you!

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