3 Replies
Ashley Terwilliger

Hi Cindy,

Are you utilizing the latest update, which is Update 8?

It may be an element of corruption in your existing project file, and there may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer:
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
Also, be sure to always create, edit, and publish projects on your local hard drive. Working from a network drive or a USB drive can cause erratic behavior due to latency, such as file corruption, an inability to save changes, and loss of resources. See this article for details.