Help! Articulate 360 issues communicating with SCORM CLOUD LMS
We have recently had an induction course developed by a 3rd party in Articulate 360 i believe.
We uploaded the course to our LMS which i believe uses http://cloud.scorm.com
The course functions correctly when played but the LMS is not recognising the users completion. Essentially a user completes the entire course and gets every question correct but the LMS doesnt register the completion against the users LMS profile.
We have tested the course in SCORM CLOUD and get the results in the attached image.
We are completely lost and have invested heavily in the course but are now getting alot of finger pointing and still no resolution. We dont have an internal elearning expert to call upon.
If anyone can provide some advice on where to from here that would be fantastic
I have attached the story file.