Help. Brand new project doesn't preview


I started a new project, inserted just 3 slides and it worked at first. When I closed the project (saved on the computer, not on the usb or any other device) and reopened it again I couldn't preview it any more. When I've got this problem I deleted the project and restarted the process...the result is the same. Help somebody.

Best regards

3 Replies
Ashley Terwilliger

Hi Olga,

Did you try importing it into a new Storyline project?  In addition to working with the Storyline file locally, you'll want to make sure all your other files (images, audio, etc.) are on your local drive, that the file paths don't exceed the Microsoft limit of 256 characters, and that the file names doesn't contain special character, spaces, etc.  It seems from previous forum posts the most common reason why you can't publish is a corrupted file, including even just the player template or a slide master. 

It sounds like you're having the problem with multiple files, so you may also want to conduct a repair of your Storyline software.