Help - Completion Reporting issue Storyline to Absorb LMS

Hi all,

I'm finally posting my first Storyline course, and I can't get it to track completion. It won't report when I publish to SCORM...and not with TinCan either.

I haven't had this issue before, but used to be a Presenter user. I followed my LMS's publishing settings for Storyline.

Has anyone else had (and solved) this issue?

I can't tell if it is an issue with settings in my file or with the LMS.

Thanks for any help you have to offer. I'm a novice on the LMS side (and not a developer), so not well versed about where to begin my troubleshooting.

Many thanks!

5 Replies
Christine Hendrickson

Hi there Lisa!

Have you tested your course in SCORM Cloud? This would help us determine if the issue is Articulate related or if it's on your LMS's side. If you're using AICC content please take a look at the article below for testing information:

Articulate Support - Testing AICC content at SCORM Cloud

If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on.

If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. 

The articles here and here may also help clear up common LMS issues.

Let us know how it turns out.