Help - Header font is jumbled.

May 04, 2020

Hi All,

I am hoping for some help.  I created some Storyline 360 courses in January. 

I used Roboto Light (Headings) as a font.  When I tested and exported it to Review 360 in January all was great. 

https://360.articulate.com/review/content/4a609853-1af7-44ed-bebb-72ecf287b1da/review

I have reopened the files to start editing.  They look fine, but when I preview, EVERYTHING in Roboto is a jumble.

https://360.articulate.com/review/content/b0691a48-7b28-41a8-87f4-12616d31942a/review

How do I fix this?  Please please do not say I have to go throught and find everywhere I used Roboto and choose a new font.  I have 9 of these modules :  (.360

1 Reply
Katie Riggio

Hi there, Alexis!

Thanks for sharing those examples and for also opening a support case! My teammate, Ronaziel, is unable to reproduce the font issue and shared these great, next troubleshooting ideas.

Be sure to let us know if these approaches solve the issue!

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