Help - Hotspot not working on Articulate player app

I am seeing the same thing on my iPad. In the Player app, some of the links on the left work (sometimes), the ones on the right nevre work. When I access the content in the Safari browser directly (via story_html5.html), the links work (although loading very slowly.

I have encountered the same issue with my own file today. My hotspots aren't working on the iPad, but work fine on PC. I am not publishing for the Articulate Mobile app, as my my client does not want it published this way.

Are you utilizing the latest update for Storyline 2 and does anyone have a sample .story file for us to take a look?

Thank you Michael, Carrie, and Leslie. 

Leslie I am using Storyline 1. Is this an identified issue with Storyline 1? File attached for your review.

Hi Sobith!

• JavaScript triggers are supported in Flash and HTML5 published output. However, JavaScript isn't supported in the Articulate Mobile Player app. (For a full comparison of the different players, see this article.)

Check out further information in this article.

Thank you Leslie! Those links were helpful. I removed all JavaScript and now able to navigate to the inner slides. Still, only the hotspots on the left work and the buttons on the inner pages doesn't work.

Hi Sobith! What do you mean by inner pages? I want to be sure that I'm understanding the issue. Once you've jumped to a subsequent slide? Please note that as specified here, jumping to a URL is not supported in AMP either.

I'm not seeing any issues reported related to this and I am unable to re-create the issue in a new file.

Could you share your updated project file since you adjusted?

Thank you Leslie for looking into this. Please refer to the image above - It is not taking to the subsequent slide when I click the hotspots on the right side (under: I want to know more about). It takes to the subsequent slide when I click on the hotspots on the right, but it doesn't progress to subsequent slides after that. 

I will not be publishing to AMP if it doesn't support jumping to URL, I will just rely on HTML5 output.

Thanks again! 

Hi Sobith!

I took a step back and looked at your course again without the Articulate Mobile Player and it looks like it's working as expected on the iPad. Are you still having difficulty? The links go to your secure website of course, but they do look like they are going somewhere at least :)

Hi Leslie!

It is working fine with the HTML5 publish, I was ambitious to get it on the app :)

Thanks for checking it out.

Thanks for the update Sobith! Sounds like all the features do not fit your needs at this time, but you are welcome to put in a feature request if you'd like.