HELP: HTML5 audio/trigger issues - project file included
Nov 09, 2013
I worked all night trying to understand the logic of the issues I'm experiencing. I used at least a dozen different ways of setting up different ways of achieving the same thing. No luck in HTML5, works fine in Flash.
I have now a single slide (no layers or slide maters) where the same issue occurs.
I hope someone can shed light on this, I start to believe that Storyline and HTML5 is not yet ready for anything even remotely "advanced"
I've attached the .story file and uploaded a demo to tempshare:
Flash version without issues: http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/stp18920j0sh710jqog1hc7e1bvc4/story.html
HTML5 non-working version: http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/stp18920j0sh710jqog1hc7e1bvc4/story_html5.html
Thanks in advance
6 Replies
This is a stab in the dark but sometimes HTML5 does not play well with T/F variables you could try switching these for text or numeric.
Oddly I note one of your variables is set to true as opposed to True (which all of the others are set to) but I cannot get it to assign correctly, probably nothing.
Hi Rudwin, I tested your Flash and HTML5 links. The audio in your HTML5 version works fine in my desktop Chrome and Safari browsers, but not on my iPad. I did one quick revision to your file and moved the play audio slide triggers to the PlayPause button. I know this shouldn't make any difference, but now at least the audio plays on iPad. However, now (on the iPad only), the Play/Pause button doesn't change states anymore. Here is the test. I still have an original iPad with iOS 5.1.1., so this may or may not work on newer iOS versions.
I would submit a support case.
To add one more wrinkle to the story: when I republished your original file for Use with the Mobile Player app, the audio works fine.
Hi Rutwin! Looks like you are getting some assistance here.
Thanks for looking at the files Michael and Phil, much appreciated.
I hope I didn't sound to negative about the issue, I wrote it after a very (very) long night
@Phil: thanks for info on T/F triggers giving issues. I saw the true and True...no idea why, during troubleshooting I set the Equal to (ignore case) here, but didn't make any difference.
@Michael: Thanks for testing and your input. Eventually I noticed that a browser extension (internet download manager) prevented
the audio from loading.
Thanks again for the feedback/help.
There are still many glitches (weird issues) occurring when I publish to HTML5...I will have to spend some more nights on it I guess:)
Thanks for the update Rutwin
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