Help! I am locked out of my storyline project

Hello, 

Please help! My team and I are unable to open a storyline project.
We keep getting the same error message: This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline.
We've tried just about everything from trying to import the project from a storyline template, from cleaning space on the computer disk, from opening it from another drive. Nothing seems to be working.
And since its a big one, ideally we don't want to re-do the project.

Do you have any other advise for me? 

Thanks  

3 Replies
Noel Read

Hi, have you tried making a copy of it and opening the copy? Long shot, but worth a try. 

You can use the link for Articulate Support at the bottom of the text box and raise a ticket where you can upload the file and the Articulate Support team can look at it. Given they are the technical experts they might be able to find a way to open and/or recover the file.