I had a trial subscription to Storyline 2 that expired. My only option for purchase was Storyline 360, so I purchased this. Now what?! How do I access my Storyline 2 file to get back to work?
You should be able to double-click on your Storyline 2 file and it should open in Storyline 360. When you do this you will get a message that says something like "the project was build in a previous version of storyline would you like to upgrade now"
Just click yes and you can start working on the file in Storyline 360.
Hi there Beth! I wanted to point out that Articulate Storyline 2 is still available for purchase here. Although we have recently launched Articulate 360, Storyline 2 will remain and continue to be supported. If you enjoyed using Storyline 2 and want to keep using that one, awesome! If you would like to talk to our Success Team about your recent purchase of Articulate 360, you can reach them directly here.
Thank you, Alyssa, for the information about Storyline 2. There isn't anything on the Articulate website that I could find that let me know this product is still available. I'll reach out to see how to change my order to the correct product.
Thanks for the idea. This doesn't work since I can't open Storyline 2. All I have is a trial version and since the trial expired, I now need a code to proceed. The Storyline 360 purchase didn't give me a code, which is why I was stuck.
You don't need to open storyline 2 first. just double click on the project file that you created. if you have 360 installed it sould open in Storyline 360.
7 Replies
You should be able to double-click on your Storyline 2 file and it should open in Storyline 360. When you do this you will get a message that says something like "the project was build in a previous version of storyline would you like to upgrade now"
Just click yes and you can start working on the file in Storyline 360.
Click 'Browse for more ' at the bottom left of the splash page. It's actually just the file Open.
Hi there Beth! I wanted to point out that Articulate Storyline 2 is still available for purchase here. Although we have recently launched Articulate 360, Storyline 2 will remain and continue to be supported. If you enjoyed using Storyline 2 and want to keep using that one, awesome! If you would like to talk to our Success Team about your recent purchase of Articulate 360, you can reach them directly here.
And just in case you're interested, here's a comparison of the features in Storyline 2 vs. Storyline 360.
Thank you, Alyssa, for the information about Storyline 2. There isn't anything on the Articulate website that I could find that let me know this product is still available. I'll reach out to see how to change my order to the correct product.
Thanks for the idea. This doesn't work since I can't open Storyline 2. All I have is a trial version and since the trial expired, I now need a code to proceed. The Storyline 360 purchase didn't give me a code, which is why I was stuck.
You don't need to open storyline 2 first. just double click on the project file that you created. if you have 360 installed it sould open in Storyline 360.
That makes more sense. Thank you.
This discussion is closed. You can start a new discussion or contact Articulate Support.