Lost in space!!!!!!! I have a storyline project that works just fine and displays fine when I view it through the story.html output. However when it comes up on the server for my users part of the text is all alien gibberish. The Title and text are the same font but some of the text is gibberish.
Oh my goodness! It definitely looks like your text got abducted. What font are you using? Are you able to link to the published course that's on your web server, or share the .story file here?
The font that was used is Gill Sans MT. Later in the file Calibri was used and did the same thing. I can't share the original file, but I can certainly pull and post the first page of it. Everything looks fine even when I launch from within the output folder, but it gets abducted once it is moved to the LMS server.
Just took a quick look. Preview is fine for me, as well. I published the slide to Articulate Online and viewed it in Google Chrome, Firefox and Internet Explorer. The text is showing up for me perfectly in all three browsers. Can you take a look and tell me if you see the same thing in the browser you're using? You can find the published version here.
Have you had a chance to try this single slide on your LMS?
It may be possible. Sometimes just recreating the course will fix issues with text, I'm just wondering if it's something related to the project file, or a matter of viewing it on the LMS.
The slide worked on the LMS so I am importing all of the slides into a new file and publishing. Hopefully everything will work. Keeping my fingers crossed.
9 Replies
Good morning Jeanette,
Oh my goodness! It definitely looks like your text got abducted. What font are you using? Are you able to link to the published course that's on your web server, or share the .story file here?
The font that was used is Gill Sans MT. Later in the file Calibri was used and did the same thing. I can't share the original file, but I can certainly pull and post the first page of it. Everything looks fine even when I launch from within the output folder, but it gets abducted once it is moved to the LMS server.
Hi Jeanette,
Thanks for getting back to me! Yes, if you can reproduce this in a new file with a single slide, that would be great.
Thanks again, Jeanette!
Christine
I created a new project and imported the first slide. I figured that would keep everything the same.
Thanks, Jeanette!
I'll take a look at this and get back to you soon.
Hi Jeanette,
Just took a quick look. Preview is fine for me, as well. I published the slide to Articulate Online and viewed it in Google Chrome, Firefox and Internet Explorer. The text is showing up for me perfectly in all three browsers. Can you take a look and tell me if you see the same thing in the browser you're using? You can find the published version here.
Have you had a chance to try this single slide on your LMS?
Thanks again,
Christine
It viewed just fine there. No, I haven't tried it, but I will have our guy upload it for me to try. Thanks! Possibly a corrupt story file?
Hi Jeanette,
It may be possible. Sometimes just recreating the course will fix issues with text, I'm just wondering if it's something related to the project file, or a matter of viewing it on the LMS.
Let me know how it goes!
Christine
The slide worked on the LMS so I am importing all of the slides into a new file and publishing. Hopefully everything will work. Keeping my fingers crossed.
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