15 Replies
Leslie McKerchie

Hi Pia!

When creating, editing, and publishing Articulate Storyline courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.

Mary Ward

HELP, HELP.....I am having same issue with stalling when publishing to Word 2013.  I have tried all the suggestions here, I don't see any dialog boxes behind Word that are applicable to this thread.

I am working on local drive, but I am 99% sure that I know the problem and am hoping you will tell me that I'm wrong, or how to fix.

Like an IDIOT, I choose clicked publish without changing the folder it defaults to,  C:\Users\e105924\Documents\My Articulate Projects.  (Usually I just save to desktop)

The file name is simple. 'Travel and Expense Report Training.story'

So, problem is most likely too many characters for the Fricking thing to deal with, (fricking is not a bad word I hope).

If you have a solution other than loosing 5 hours of work.....sob

Pia Steiner

Hi Mary,

I feel your pain :) Just checking - are you on Mac or PC? Sometimes the dialogues boxes are a bit hidden. If you hit Alt and Tab you can see what's running in the background.

If it is the same issue, it wants you to convert it to Rich Text Format so just hit yes :) Hope it works for you!!!

Mary Ward

Hoorah!  I forgot that Articulate Storyline was set to save every 10 minutes!!!!!  I had to use Task Manager to shut it down, when I re-opened, the AS told me it had been 'recovered'!!

This time I saved to my Desktop and had no problems at all publishing to Word.....So Word to the wise, use your local drive and do not bury it in folders!