Help Re-Downloading After Windows 8 Upgrade

Apr 03, 2014

How on earth do I re-download my Storyline and the Volume 1 bundle that I had on my PC ?  -  I upgraded to Windows 8 today and have spent the rest of the day putting programs back on my computer. 

I think I may have to log back into my Articulate account in the store, but am just not having luck finding where to download again.

Thanks for any help on this !  Paula

2 Replies
Ashley Terwilliger-Pollard

Hi Paula,

You should have the download link still in your original email, but you could also download Storyline again here.  You may also be able to find the install files in your Program's folder. If you're using Windows 8.1, it's also worth noting that there may be an issue when launching Storyline and you'll need to follow the steps here. 

If you're still unable to find the download links or install files, please connect with our Support team. 

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