Help with a corrupt file
Sep 14, 2021
I have a portfolio that I created in Storyline 360, I may have started it in Storyline 2 a long time ago. I can not for the life of me get it to open. It is saying it could be corrupt. I have attached the error message I get. This project is rather large and is what I use to send to client to show my work. Can anyone look at it and tell me what might possibly be wrong and what I can do to hopefully salvage it?
1 Reply
Oh no, Catherine, I know seeing this error is stressful!
I see the same error when I try to open your file. Have you checked your Temp Files yet? There may still be a working version of your project there:
File corruption can happen, even if you’re following all the recommended best practices. Here are some things you can do to prevent this from happening again.
Please keep us posted!