help with error

Jan 04, 2016

i was told that storyline 1 is incompatible with windows 10 and so i may get errors. nothing too serious has ever happened but now when i try to add a web object i get and error message that says storyline has encountered a user defined breakpoint... and it then shuts down storyline!?!?! what do i do please help!

2 Replies
Christie Pollick

Hi, Nicky -- The issue seems to have been addressed as noted below, so please let us know if issues persist and we'll be glad to investigate further. :)

Adobe and Microsoft released information that Windows 10 has been updated.  Install the latest Windows updates to resolve it.

Go to the Start menu and click Settings.

When the Settings window opens, click Update & Security.

Click Check for updates and allow the latest updates to install.

Reboot your computer and test your Articulate software again. 

This discussion is closed. You can start a new discussion or contact Articulate Support.