To stop the message prompt, we need to install the Helvetica font in your computer. You can make a quick Google search for a free Helvetica font to download and install.
Here are some easy to follow guides on how to install fonts.
Let us know if you're still having trouble or do actually have the Helvetica font installed. You'll also want to make sure you're on the latest update of Storyline 3, build 3.5.16548.0 or Storyline 360, build 3.23.17480.0.
3 Replies
Hi Mike,
Storyline detects missing/uninstalled fonts on your computer as indicated in this article:
https://articulate.com/support/article/Articulate-Storyline-360-Detect-Missing-Fonts
To stop the message prompt, we need to install the Helvetica font in your computer. You can make a quick Google search for a free Helvetica font to download and install.
Here are some easy to follow guides on how to install fonts.
Windows:
https://support.microsoft.com/en-us/help/314960/how-to-install-or-remove-a-font-in-windows
OSX:
https://support.apple.com/en-ph/HT201749
Let me know how it goes. Cheers!
windows 10 messes fonts up allot.
Hi Mike,
Let us know if you're still having trouble or do actually have the Helvetica font installed. You'll also want to make sure you're on the latest update of Storyline 3, build 3.5.16548.0 or Storyline 360, build 3.23.17480.0.
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