Helvetica prompt

Jan 05, 2019

Hi.  Every single time I open a storyline file it prompts me with a message saying I don't have the Helvetica font.  How do I stop this?

3 Replies
Ryan Sanga

Hi Mike,

Storyline detects missing/uninstalled fonts on your computer as indicated in this article:
https://articulate.com/support/article/Articulate-Storyline-360-Detect-Missing-Fonts

To stop the message prompt, we need to install the Helvetica font in your computer.  You can make a quick Google search for a free Helvetica font to download and install.

Here are some easy to follow guides on how to install fonts.

Windows:
https://support.microsoft.com/en-us/help/314960/how-to-install-or-remove-a-font-in-windows

OSX:
https://support.apple.com/en-ph/HT201749

Let me know how it goes. Cheers!

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